I asked Anna to conduct an English assessment ending with a report. I brought my daughter to Anna's clinic at her home. it was a great session, my daughter interacted... read more with Anna perfectly well and Anna was perfectly able to manage with my three years old daughter. I am perfectly fine with the report that Anna wrote and find her recommendations very useful and helpful to improve my daughter English language. If you are reading this review probably you need a certified language therapist, I would strongly recommend Anna to you. Thank you Anna 🙂

I can not thank Anna enough for the wonderful experience my son had during his time at Word Steps Speech and Language Therapy. Whilst my 5 year old had... read more a large vocabulary, i was concerned that he did not have every sound - some sounds were mispronounced and others were a little muddled. Anna quickly identified the areas he needed support with. Her warmth and friendliness quickly enabled a trusting and supportive relationship to develop with my son who was so excited to see her each week. We both very much looked forward to the sessions which were play based. Many of the games could easily be repeated and practised at home in between sessions. I was amazed at how quickly his language progressed, mastering sounds in a short period of time. As a parent, I felt empowered and supported to help my son. Anna was very open to the needs of our family and checked in regularly regarding the frequency of our sessions. I can not recommend Words Step highly enough and would use again in the future for any further speech and language support.

Our child has been suffering from Selective Mutism and only speaks to a small number of fellow pupils in the same class. Anna is a specialist in this condition and... read more with her help, our child has now widened their circle of friends. Her relaxed manner puts children at ease. This gave my child confidence to speak and play with people they had been unable to do so previously with. New friendships have been formed through this and our child is more content and happy to go to school than ever before. Throughout the process, Anna would keep us updated with progress and would look to gain agreement with us how to continue. We can't praise her high enough for making a real difference.

Anna brought my child on by leaps and bounds. He suffered from a very bad speech impediment and she was able to help draw him out of his shell and... read more to help turn him into a confident and conversant child. A professional, warm person, she is able to relate to and empathise with children and it is obvious every step of the way that she really cares. If you want great results I would recommend Anna wholeheartedly.

WOW! What an amazing training session. Our staff has just spent an engaging and interactive hour listening to Anna help us become more aware and have a deeper understanding... read more of selective mutism. She is truly inspiring and has such a depth of knowledge. She was able, very simply and eloquently, to explain the journey of someone with this condition and we all left feeling that we, as educators were better equipped to deal with associated problems. Thank you once again Anna.

Anna is my son’s first Speech therapist before we moved to USA. She is very open minded, easy to communicate, professional and most importantly, cares for her “little friends”. When... read more my child started therapy with Anna he was about 27 months. He didn’t know how to imitate sounds when he started but he progressed in the following months with Anna, and that built a good foundation for his further therapy in the US. Thank you Anna!

I took my six year old grandson to see Anna as he had a problem pronouncing certain letters. Anna quickly established there was no physical problem for this and... read more set in motion a lesson plan to help him overcome this. She is a lovely lady who is clearly knowledgeable in her field and has such a lovely way with the children that my grandson did not have a problem going to see Anna and indeed looked forward to it. Her lessons have helped immensely and gave me the tools to continue her good work. I am happy to recommend her.

Anna has been incredible over the past year working with us to help our son overcome his SN. Anna's passion for working with children has undoubtedly changed our lives. We... read more felt so lost before we had Anna on our side as SM is very rare. Anna has fantastic strategies and works closely with other professionals that are in your child's lives. My sons nursery teachers couldn't praise her enough. We wouldn't have had the success we had without her. Thanks Anna!

We contacted Anna as our 3-year-old bilingual child seemed to have a few problems to deal with people. He didn't speak with anybody that wasn't part of the family. Not... read more even the school teachers. After just one meeting with Anna and some advice she gave us and his teachers, he started little by little to speak and in a matter of weeks all problems have been resolved. My wife and I can't recommend Anna's services enough. Thanks Anna.

I can't speak highly enough of Anna and her work. Non only my daughter's issue with speaking is now a memory, but all the process has been a great experience... read more for her. She loved her sessions, she loved the homework Anna gave her and she has felt supported throughout all the therapy. Anna is a loving caring therapist, and her professionalism is second to none. I can only highly recommend Anna!

Anna has been so supportive of both me and my four year old son over the past 18 months. Our sessions whilst challenging at times were also great fun... read more and my son enjoyed every single one. Anna approached his speech delay from a different angle to that of the nhs therapists, taking a step back and looking at the cause. All of the activities done in clinic and the resources provided for use at home were tailored very specifically for his needs as opposed to using a boiler plate approach. Anna was a great sounding board for me to bounce ideas off and provided invaluable input at meetings and with forms. She provides an all round service, employs innovative ideas and techniques and most importantly set my son at ease and helped him to have fun whilst progressing his speech. Would highly recommend.

We approached Anna to help with our little boy when he was 3, he had a severe phonological speech disorder. Anna seen us every 2 weeks and straight away we... read more felt so supported and comfortable with her. We loved how she included the whole family in the sessions. I always felt so at ease that with a typical lively 3 year old Anna would always make sure he wasn’t just sitting still, he would be jumping and playing whilst always learning. We are now finished with our sessions but know if we need anymore help she would welcome us back with open arms. I’m not sure where we would be if we had stuck to NHS sessions as the difference in sessions was huge! We would hugely recommend Word steps speech and language 😁

Anna has been a great support professionally. I reached out to her for specialist clinical supervision and she responded very efficiently. We were able to have a telephone call (due... read more to distance) which helped so much. Anna provided resources and shared her highly specialist knowledge about Selective Mutism. She put me at ease and encouraged me to ask questions to support the case I was working on. Thank you very much! Charmaine

She was my daughter's speech therapist and we loved her. She used a playful strategy and my daughter improved very well

I contacted Anna as someone had recommended her to me through one of the selective mutism pages on Facebook. Words can’t express how grateful I will always be too Anna... read more for her kindness and helpfulness to myself and especially my daughter. After years of getting no where, struggling to find proper help and support for my daughter we finally found someone who totally understands selective mutism and took the time to explain everything properly to me about how my daughter will be feeling. My daughter built up a lovely relationship with Anna she has such a lovely way with children so patient and kind and always on hand if we ever need advice or support. Anna you are amazing!

Anna is our second SLT, she was amazing. Before she came, I was very confused about my girl's language development. The NHS SLT said she was fine and no... read more longer need further therapies. But she only has 20 words at age of half two, Anna told me, although she will catch up, but yet she didn't, that is the very first time I felt being understood by someone finally. She can always bring me lots of ideas about playing with kids, she can also quantitatively tell me how will my girl develop, (I think this is very very special and important). after few months therapies, my girl was totally changed, she is now not that sensitive and becomes outgoing, now we finished our therapy, but my daughter still miss her very much. I am so grateful for her help. She is very friendly and responsible, I think all people talked to her will know what I mean.

Very highly recommended, Anna is clearly an expert in her field and gave our daughter a thorough assessment, we were glad to have contacted her.

Anna was a angel in our lifes. We contacted her when my daughter was 3,5 yo with very significant speech delay and the NHS slt said she wasn't ready for... read more 1-1 therapy. However, I knew we had to do more for her so I decided to look for private therapy. A friend recommended Anna who is also specialised in bilinguism (our family has 3 languages). From the first session I could see the difference in Cissa. Anna has a special way to talk to children that is very interesting. My daughter absolutely loves when "Aunt Anna comes to play". She taught me so much about how to speak, what to do, how to help Cissa learn. She went above and beyond, she fought hard for Cissa to get a space in the ICAN provision - that was never mentioned to us before by the NHS although Cissa was the perfect candidate for that. She is a very qualified professional that works in a personalised way, who design activities that will help Cissa to achieve her goals while teaching me how to do all on my own. I just wish I had found her earlier!