I attended a course about SM run by Anna of Word Steps Speech & Language Therapy. This was an eye-opening day for me. Anna shared her extensive experience with the... read more group in an engaging and very positive way. Her recommendations for useful books for my child, and for me, were excellent.

I approached Anna when I was concerned about my sons speech as he was reaching 3 years old. I was concerned when he was 2 years however, the NHS assured... read more me all was ok. I had a few "gut feelings" about Aarons certain "behaviours" too. We received all in I think 6/8 sessions with Anna, Aarons repeating disappeared stage by stage, he really came on leaps and bounds. Anna listened to me when I feel the NHS system let us down. Without attending Annas Private Clinic, I feel myself and my Husband would still be struggling with teaching our son language and communication. Thank you Anna, I will always be greatful.

Anna brought my child on by leaps and bounds. He suffered from a very bad speech impediment and she was able to help draw him out of his shell and... read more to help turn him into a confident and conversant child. A professional, warm person, she is able to relate to and empathise with children and it is obvious every step of the way that she really cares. If you want great results I would recommend Anna wholeheartedly.

Anna was a wonderful speech therapist for my son. She was endlessly patient and always had a treasure of fun activities for him to do. He really enjoyed all her... read more sessions and his speech problems improved a lot. Thank you Anna!

Anna is my son’s first Speech therapist before we moved to USA. She is very open minded, easy to communicate, professional and most importantly, cares for her “little friends”. When... read more my child started therapy with Anna he was about 27 months. He didn’t know how to imitate sounds when he started but he progressed in the following months with Anna, and that built a good foundation for his further therapy in the US. Thank you Anna!

I can't speak highly enough of Anna and her work. Non only my daughter's issue with speaking is now a memory, but all the process has been a great experience... read more for her. She loved her sessions, she loved the homework Anna gave her and she has felt supported throughout all the therapy. Anna is a loving caring therapist, and her professionalism is second to none. I can only highly recommend Anna!

I can not thank Anna enough for the wonderful experience my son had during his time at Word Steps Speech and Language Therapy. Whilst my 5 year old had... read more a large vocabulary, i was concerned that he did not have every sound - some sounds were mispronounced and others were a little muddled. Anna quickly identified the areas he needed support with. Her warmth and friendliness quickly enabled a trusting and supportive relationship to develop with my son who was so excited to see her each week. We both very much looked forward to the sessions which were play based. Many of the games could easily be repeated and practised at home in between sessions. I was amazed at how quickly his language progressed, mastering sounds in a short period of time. As a parent, I felt empowered and supported to help my son. Anna was very open to the needs of our family and checked in regularly regarding the frequency of our sessions. I can not recommend Words Step highly enough and would use again in the future for any further speech and language support.

Anna helped my son Marco from about the age of 3.5 till about 5 years old. She has been an absolute life saver, amazing with the wee one and superb... read more at explaining to me and husband how to best support his needs. We are raising our children as multilingual, and as her own experiences were an absolute godsend. In addition to being a very knowledgeable professional Anna is also an amazing person. Can not recommend her ability and services high enough.

I have just completed the SM video course online for parents proposed by Anna. This is an amazing piece of work that has already been so useful to us on... read more a daily basis and that I recommend to any parent of child with SM. The video format is really good, I personally feel that watching videos is much easier, pleasant and understandable than reading a book. In addition, if I had already heard about most topics / tools, I did not know all of them and above all, I really appreciated having everything in one place with some structure around the different topics. I feel that I now understand much better how each part is related to another and ultimately feel much more empowered to support my daughter in overcoming SM.

My 9 year old son had a lateral lisp and struggled with ‘Th’ sounds. Anna worked with him over six sessions which were fun and interesting and provided exercises for... read more us to continue with between her visits. We have seen a huge improvement with his speech and my son is much more confident and happier. I am so glad we contacted Anna for help and I wouldn’t hesitate in recommending her.

I cannot speak highly enough of Anna! As parents we were feeling fairly deflated in our approach and frustrated with Other professionals regarding our sons speech delay and clarity of... read more speech. We have attended therapy on and off for approx 6months with Anna. What we have learnt has been invaluable and what my son has achieved in this time is truely heartwarming. It has been hard work but with so many ways to play and stimulate our son he has rarely objected and even enjoys the games/activities! Anna thinks outside the box and truely “knows” her clients so that she knows how to get the best from them. Her professionalism and experience is second to none, she empowers parents and really connects with children. She is also a genuinely lovely person. My only regret is that we never met sooner! A fantastic experience.

Anna was a angel in our lifes. We contacted her when my daughter was 3,5 yo with very significant speech delay and the NHS slt said she wasn't ready for... read more 1-1 therapy. However, I knew we had to do more for her so I decided to look for private therapy. A friend recommended Anna who is also specialised in bilinguism (our family has 3 languages). From the first session I could see the difference in Cissa. Anna has a special way to talk to children that is very interesting. My daughter absolutely loves when "Aunt Anna comes to play". She taught me so much about how to speak, what to do, how to help Cissa learn. She went above and beyond, she fought hard for Cissa to get a space in the ICAN provision - that was never mentioned to us before by the NHS although Cissa was the perfect candidate for that. She is a very qualified professional that works in a personalised way, who design activities that will help Cissa to achieve her goals while teaching me how to do all on my own. I just wish I had found her earlier!

During 2019 we approached Anna for help with our Spanish pronunciation. As adult learners we wanted our British mouths to make more Spanish-sounding vowels and consonants, and I was... read more having real problems trying to roll my “r’s” convincingly. Anna quickly devised a short programme to meet our requests, and also devised exercises to improve our intonation and to help make our sentences flow. We enjoyed the sessions, and we feel that we made good progress. Muchas gracias, Anna!

Anna is our second SLT, she was amazing. Before she came, I was very confused about my girl's language development. The NHS SLT said she was fine and no... read more longer need further therapies. But she only has 20 words at age of half two, Anna told me, although she will catch up, but yet she didn't, that is the very first time I felt being understood by someone finally. She can always bring me lots of ideas about playing with kids, she can also quantitatively tell me how will my girl develop, (I think this is very very special and important). after few months therapies, my girl was totally changed, she is now not that sensitive and becomes outgoing, now we finished our therapy, but my daughter still miss her very much. I am so grateful for her help. She is very friendly and responsible, I think all people talked to her will know what I mean.

WOW! What an amazing training session. Our staff has just spent an engaging and interactive hour listening to Anna help us become more aware and have a deeper understanding... read more of selective mutism. She is truly inspiring and has such a depth of knowledge. She was able, very simply and eloquently, to explain the journey of someone with this condition and we all left feeling that we, as educators were better equipped to deal with associated problems. Thank you once again Anna.

Anna is a passionate professional and expert in the area of selective mutism and we can't thank her enough for the invaluable advice and support she gave us with our... read more daughter. We have a much greater understanding of how to best support our daughter and we know that should we require any more help and support that Anna is there for us. Thank you!

I took my six year old grandson to see Anna as he had a problem pronouncing certain letters. Anna quickly established there was no physical problem for this and... read more set in motion a lesson plan to help him overcome this. She is a lovely lady who is clearly knowledgeable in her field and has such a lovely way with the children that my grandson did not have a problem going to see Anna and indeed looked forward to it. Her lessons have helped immensely and gave me the tools to continue her good work. I am happy to recommend her.

We are a bilingual family. When our daughter was approaching the age of 3, we noticed she was having language and communication issues. We contacted Anna after having been told... read more by the NHS Speech and Language Therapist that everything was ok with our daughter’s speech. We knew that was not the case. Anna carried out a thorough assessment and identified areas to work on. We followed Anna’s advice, and put in place the strategies given. This was very helpful, and our daughter started making progress. We found Anna to be a really important point of reference and support throughout our daughter’s journey and continued to use her services as she progressed in school. She is now 10, and we still do an annual review and assessment to make sure that we are on track. We cannot thank Anna enough for the help and support she has given us as a family. Her support has meant that our daughter’s confidence has steadily grown and she can look into the future with a positive outlook. We would highly recommend Anna. Claudia