Types of refunds:

  • If you have simply changed your mind about the product, you will get a refund within 30
  • When you don’t have the right to change your mind. You do not have a right to change your mind and receive a refund in respect of:
  • The course after 30 days

How we will refund you. We will refund you the price you paid for the products

When your refund will be made. We will make any refunds due to you as soon as possible.

How to contact us for Refund

Email. Email us at Please provide your name, home address, details of the order and, where available, your phone number and email address.

Nobody else has any rights under this contract (except someone you pass your guarantee on to). This contract is between you and us. No other person shall have any rights to enforce any of its terms.

Even if we delay in enforcing this contract, we can still enforce it later . If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you, but we continue to provide the products, we can still require you to make the payment at a later date.

Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by Scottish law and you can bring legal proceedings in respect of the products in the Scottish courts.

Anna Biavati - Smith SLT presents
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