Anna brought my child on by leaps and bounds. He suffered from a very bad speech impediment and she was able to help draw him out of his shell and... read more to help turn him into a confident and conversant child. A professional, warm person, she is able to relate to and empathise with children and it is obvious every step of the way that she really cares. If you want great results I would recommend Anna wholeheartedly.

I contacted Anna as someone had recommended her to me through one of the selective mutism pages on Facebook. Words can’t express how grateful I will always be too Anna... read more for her kindness and helpfulness to myself and especially my daughter. After years of getting no where, struggling to find proper help and support for my daughter we finally found someone who totally understands selective mutism and took the time to explain everything properly to me about how my daughter will be feeling. My daughter built up a lovely relationship with Anna she has such a lovely way with children so patient and kind and always on hand if we ever need advice or support. Anna you are amazing!

Anna was a wonderful speech therapist for my son. She was endlessly patient and always had a treasure of fun activities for him to do. He really enjoyed all her... read more sessions and his speech problems improved a lot. Thank you Anna!

Anna is our second SLT, she was amazing. Before she came, I was very confused about my girl's language development. The NHS SLT said she was fine and no... read more longer need further therapies. But she only has 20 words at age of half two, Anna told me, although she will catch up, but yet she didn't, that is the very first time I felt being understood by someone finally. She can always bring me lots of ideas about playing with kids, she can also quantitatively tell me how will my girl develop, (I think this is very very special and important). after few months therapies, my girl was totally changed, she is now not that sensitive and becomes outgoing, now we finished our therapy, but my daughter still miss her very much. I am so grateful for her help. She is very friendly and responsible, I think all people talked to her will know what I mean.

I approached Anna when I was concerned about my sons speech as he was reaching 3 years old. I was concerned when he was 2 years however, the NHS assured... read more me all was ok. I had a few "gut feelings" about Aarons certain "behaviours" too. We received all in I think 6/8 sessions with Anna, Aarons repeating disappeared stage by stage, he really came on leaps and bounds. Anna listened to me when I feel the NHS system let us down. Without attending Annas Private Clinic, I feel myself and my Husband would still be struggling with teaching our son language and communication. Thank you Anna, I will always be greatful.

Anna worked with my son before and just after he started school and the results were fantastic. He now has lovely clear speech and we are so grateful. Anna was... read more friendly and put him at ease right away. The therapy was all based around games and fun exercises and Anna took the time to teach us how to continue the therapy with our son between appointments in order to get the best results. I would highly recommend Word Steps.

What a wonderful woman who has energy drive and commitment to ensure that people who have SM are heard

Anna has worked with my son for over 2 years and has been an absolute pleasure to have. She has become a friend and a confidant as well as an... read more incredible speech therapist. She goes above and beyond to ensure everyone's comfort and happiness and is a true professional. She helped my son overcome his selective mutism through working with us as a family to help us understand the condition and how to help, as well as with the school to help them adapt to his plan and understand his condition. She provided all parties with a tailored program and I can honestly say that without her generous, patient spirit he would not have made it. She is kind, supportive and truly lovely and her program has made this the best journey possible.

I took my six year old grandson to see Anna as he had a problem pronouncing certain letters. Anna quickly established there was no physical problem for this and... read more set in motion a lesson plan to help him overcome this. She is a lovely lady who is clearly knowledgeable in her field and has such a lovely way with the children that my grandson did not have a problem going to see Anna and indeed looked forward to it. Her lessons have helped immensely and gave me the tools to continue her good work. I am happy to recommend her.

Our child has been suffering from Selective Mutism and only speaks to a small number of fellow pupils in the same class. Anna is a specialist in this condition and... read more with her help, our child has now widened their circle of friends. Her relaxed manner puts children at ease. This gave my child confidence to speak and play with people they had been unable to do so previously with. New friendships have been formed through this and our child is more content and happy to go to school than ever before. Throughout the process, Anna would keep us updated with progress and would look to gain agreement with us how to continue. We can't praise her high enough for making a real difference.

My 9 year old son had a lateral lisp and struggled with ‘Th’ sounds. Anna worked with him over six sessions which were fun and interesting and provided exercises for... read more us to continue with between her visits. We have seen a huge improvement with his speech and my son is much more confident and happier. I am so glad we contacted Anna for help and I wouldn’t hesitate in recommending her.

Anna was a angel in our lifes. We contacted her when my daughter was 3,5 yo with very significant speech delay and the NHS slt said she wasn't ready for... read more 1-1 therapy. However, I knew we had to do more for her so I decided to look for private therapy. A friend recommended Anna who is also specialised in bilinguism (our family has 3 languages). From the first session I could see the difference in Cissa. Anna has a special way to talk to children that is very interesting. My daughter absolutely loves when "Aunt Anna comes to play". She taught me so much about how to speak, what to do, how to help Cissa learn. She went above and beyond, she fought hard for Cissa to get a space in the ICAN provision - that was never mentioned to us before by the NHS although Cissa was the perfect candidate for that. She is a very qualified professional that works in a personalised way, who design activities that will help Cissa to achieve her goals while teaching me how to do all on my own. I just wish I had found her earlier!

Anna is not only a really experienced and knowledgeable language therapist, but she is also superb with kids. She worked with my daughter, who has Developmental Language Disorder (DLD) fairly... read more intensively over a 6 month period. During this time Anna helped her really improve her communication skills and also massively increased her confidence, helping her to come out of her shell. I don't know what we would have done without her support. Another bonus for us has been that Anna is aware of the difficulties faced by bilingual children, but also what is not related to a child growing up with more than one language. It was so nice to meet someone who didn't just think that our daughter being slow to speak (she was around 4 at their first meeting) was due to her growing up bilingual! I can not recommend Anna strongly enough.

We approached Anna to help with our little boy when he was 3, he had a severe phonological speech disorder. Anna seen us every 2 weeks and straight away we... read more felt so supported and comfortable with her. We loved how she included the whole family in the sessions. I always felt so at ease that with a typical lively 3 year old Anna would always make sure he wasn’t just sitting still, he would be jumping and playing whilst always learning. We are now finished with our sessions but know if we need anymore help she would welcome us back with open arms. I’m not sure where we would be if we had stuck to NHS sessions as the difference in sessions was huge! We would hugely recommend Word steps speech and language 😁

I can not thank Anna enough for the wonderful experience my son had during his time at Word Steps Speech and Language Therapy. Whilst my 5 year old had... read more a large vocabulary, i was concerned that he did not have every sound - some sounds were mispronounced and others were a little muddled. Anna quickly identified the areas he needed support with. Her warmth and friendliness quickly enabled a trusting and supportive relationship to develop with my son who was so excited to see her each week. We both very much looked forward to the sessions which were play based. Many of the games could easily be repeated and practised at home in between sessions. I was amazed at how quickly his language progressed, mastering sounds in a short period of time. As a parent, I felt empowered and supported to help my son. Anna was very open to the needs of our family and checked in regularly regarding the frequency of our sessions. I can not recommend Words Step highly enough and would use again in the future for any further speech and language support.

I cannot speak highly enough of Anna! As parents we were feeling fairly deflated in our approach and frustrated with Other professionals regarding our sons speech delay and clarity of... read more speech. We have attended therapy on and off for approx 6months with Anna. What we have learnt has been invaluable and what my son has achieved in this time is truely heartwarming. It has been hard work but with so many ways to play and stimulate our son he has rarely objected and even enjoys the games/activities! Anna thinks outside the box and truely “knows” her clients so that she knows how to get the best from them. Her professionalism and experience is second to none, she empowers parents and really connects with children. She is also a genuinely lovely person. My only regret is that we never met sooner! A fantastic experience.

Anna lead the training in Inverness, I came to the course half way through the day so I felt like I missed the most important parts. I took away... read more from the course a hangout that was clear and helpful. I've not long learnt about SM and I'm grateful for doing this training as a mother and a childminder.

The inverness training day was a great success and it was really nice meeting other parents going through the exact same experience as myself.